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Shopping online for a Vehicle

A very nice comment from Mary brought up a topic that we have worked hard on and always continue to improve.

Mary recently purchased a Ford Escape from Ryan (pictured) here in Nanaimo:

“I sent for a quote from 3 dealerships. Steve Marshall Ford were the only ones that answered right away. When we went over there, we were greeted with a friendly and helpful atmosphere. It was the easiest time we ever had getting a new car.”

Our goal is to ultimately provide you with the quality information and service that you need to continue with any vehicle purchase:

We will respond to your online requests the same as we would if you called or dropped into the dealership.


From the comments we hear from people that have contacted us and other dealerships via dealership websites or Ford.ca, we learned that it can be difficult to talk with dealerships and sales staff online.

Providing quick and correct answers to your questions, sending pictures and finding out details of any vehicle is why we are here.  Email is quite possible the ultimate tool for buying a new or used car faster and more conveniently.

The idea is that when you arrive here, you already know:

  • The car is right for you.
  • The details of the vehicle.
  • Finances are in order.
  • The sales person you’re meeting ‘for the first time’.

We want buying or leasing a vehicle to be easy for you. By taking care of some details from the comfort of your home or office, we can make ‘easy’ happen.

Whether starting with a request for a certain vehicle through our inventory search, or by wanting to find a specific vehicle you will reach our team of knowledgeable and well trained sales staff. We will make sure you’re taken care of and hopefully be able to provide you with what you are looking for.

If you have any suggestions or comments to help us serve you better you can email me at KarenAnn -at- SteveMarshallFord.com or comments -at- stevemarshallford.com